XpertPatient Privacy Policy

 Hi.  And thank you for visiting this page.  It is very important to always know how any website you are visiting may use your data.  This privacy policy (“policy”) will help you understand how XpertPatient LLC (“XpertPatient,” “us,” “we,” or “our”) uses and protects the data you provide to us when you visit our site, xpertpatient.com (“website” or “service”).

XpertPatient does NOT collect and/or store any of your personal health information.

XpertPatient only collects unidentifiable, website session data for the following reasons:

  • to personalize your website experience so that it is tailored to your personal preferences and online behaviors.
  • To better understand your specific information needs and content preferences.
  • So that our team can continue to improve our website content and service offering for the patient, caregiver and broader community.
  • If you request, to send you emails containing the information that we think you will find helpful and interesting based upon what other people like you have found useful.
  • To contact you to fill out surveys and participate in other types of market research that can help others like you.
  • Help advertisers and publishers connect to offer you relevant advertising.

 

What Website User Data We Collect

When you visit our website, we may ask to collect the following data:

  • Your contact information and email address (e.g., so you can receive our newsletter)
  • Information about you to deliver a more personalized experience.

When you visit the website, we may collect the following data:

  • Your IP address.
  • Other information such as interests and preferences.
  • Data profile regarding your online behavior (where you go and what tools you use) on our website.
  • When you create an account, XpertPatient may use device IDs, cookies, and other signals, including information obtained from third parties, to associate accounts and/or devices with you.
  • When you use our website to communicate with others or post, upload, or store content (such as your story, comments, photos, voice inputs, videos, emails, messaging services, and any other attachments).
  • Our team also analyzes and stores all communications content, including email content from incoming and outgoing mail. This allows us to continue to deliver to you the XpertPatient community, a personalized experience and develop relevant features, content, advertising and services.

 

Safeguarding and Securing the Data

XpertPatient is committed to securing your data and keeping it confidential. XpertPatient has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

 

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.  Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not, so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

 

Links to Other Websites

Our team has curated content from many different websites to provide you with the most helpful information we can find on the web with the least amount of effort by you.  This design means that XpertPatient contains links that lead to other websites. If you click on these links, XpertPatient is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

 

 

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

  • When you are filling the forms on the website, make sure to see if there is a box which you can uncheck, if you don’t want to disclose your personal information or;
  • If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

XpertPatient LLC will not lease, sell or distribute your personal information to any third parties, unless we have your permission. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

 

Legal Requirements

We may use or disclose your personal data in order to comply with a legal obligation, including so that we may comply with a court order or with a request from a government authority.  We may also use or disclose your personal data where it is reasonably necessary to prevent the loss of life or serious injury.  In the event that it is necessary to disclose your personal data pursuant to this section, whenever reasonably possible, we will contact you in advance of such disclosure. 

You have the right not to be denied services or to have an altered experience based upon having executed any of your rights pursuant to the California Consumer Privacy Act.

Changes to this Policy

We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

Thank you for reviewing the XpertPatient Privacy Pledge and have a great day!